LEGAL
Last Updated: October 2026
This website is owned and operated by Trefo Nutrition, LLC, LLC (“Trefo Nutrition, LLC,” “Trefo,” “we,” “us,” or “our”). This page explains our website privacy practices and the terms that apply to use of our website and general educational materials. Individual nutrition counseling is also governed by separate clinical consent forms, practice policies, and applicable healthcare laws.
Our Privacy Policy describes how information is handled; it does not replace any consent or authorization required by law.
PRIVACY POLICY
Trefo Nutrition, LLC respects your privacy and is committed to being transparent about how information collected through this website may be used.
Information We May Collect
Depending on how you use this website, we may collect information you voluntarily provide, including:
- Name
- Email address
- Phone number
- Information submitted through contact or inquiry forms
- Information provided when registering for a workshop, group program, course, or other offering
- Payment and billing information processed through third-party payment processors
- Email subscription preferences and engagement
- Other information you voluntarily submit through the website
We may also automatically collect certain technical information about your visit, such as browser type, device type, IP address, pages viewed, referring website, and general website usage information through cookies, analytics tools, or similar technologies.
How We May Use Your Information
Information collected through this website may be used to:
- Respond to questions or inquiries
- Provide information or resources you request
- Register you for workshops, groups, courses, or other offerings
- Process payments
- Deliver purchased or requested content
- Send newsletters, educational information, or marketing communications when you have chosen to receive them
- Operate and improve the website and our services
- Understand website usage and engagement
- Maintain security and prevent misuse
- Meet legal, regulatory, accounting, or administrative obligations
You may unsubscribe from marketing emails at any time using the unsubscribe link included in those communications.
Third-Party Service Providers
Trefo Nutrition, LLC uses third-party platforms and service providers to operate portions of its website and business. These may include website hosting and course platforms, email marketing providers, scheduling systems, payment processors, analytics services, videoconferencing platforms, and other technology providers.
These providers may process information as necessary to perform services on our behalf and are subject to their own privacy practices and contractual obligations.
Cookies and Analytics
This website may use cookies and similar technologies to operate the website, remember preferences, understand how visitors use the site, and improve the user experience.
Your browser may allow you to block or delete cookies. Doing so may affect the functionality of some portions of the website.
Health Information and HIPAA
Please do not submit sensitive medical or health information through public website forms, newsletter sign-ups, workshop registrations, or educational product purchases. Use the secure systems designated by Trefo Nutrition, LLC for clinical information.
The privacy protections that apply to information depend on its nature, how it is collected and used, and applicable law. Information does not lose applicable legal protections simply because it was submitted through a general website form.
If you become an individual nutrition counseling client of Trefo Nutrition, LLC, certain information collected as part of your care may constitute Protected Health Information (“PHI”) and may be subject to the Health Insurance Portability and Accountability Act (“HIPAA”) and other applicable privacy laws.
Clinical information and communications should be submitted through the secure systems designated by Trefo Nutrition, LLC for patient care rather than through general website forms or ordinary email.
Where HIPAA applies, Trefo Nutrition, LLC's separate Notice of Privacy Practices explains how protected health information related to clinical care may be used and disclosed and the rights you have regarding that information.
Children's Privacy
This website and its general educational offerings are intended for adults. We do not knowingly collect personal information from children under 13 through general website functions. If you believe a child under 13 has submitted personal information through this website, please contact us so we can review and address it in accordance with applicable law.
Clinical services involving minors are handled in accordance with applicable consent, privacy, and healthcare requirements.
Data Security
Trefo Nutrition, LLC takes reasonable administrative and technical measures to protect information provided through this website. However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
Please do not submit sensitive health, financial, or other confidential information through general website forms or unsecured email.
Your Choices and Privacy Requests
You may unsubscribe from marketing emails using the link in those messages. You may still receive communications needed to respond to your inquiry, administer a purchase, or provide a requested service.
Contact us at the email address below to request a correction to information you have provided or to ask about access, deletion, or other privacy rights available under applicable law. We may need to verify your identity before responding. Some information may need to be retained to comply with legal obligations or maintain required records. Requests relating to clinical records are handled under applicable healthcare laws and our clinical privacy practices.
Changes to This Privacy Policy
Trefo Nutrition, LLC may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.
Contact
Questions about this Privacy Policy or the Terms of Use may be directed to:
Trefo Nutrition, LLC
Rachel Caine, MS, RDN, LDN
TERMS OF USE
By accessing or using this website, you agree to these Terms of Use. If you do not agree with these terms, please discontinue use of the website.
Website Content
Blog posts, newsletters, downloadable resources, videos, workshops, courses, social media posts, and other general educational materials are provided for informational purposes. Their use is subject to the Health and Educational Disclaimer below. Individualized clinical services are governed by separate clinical agreements and applicable law.
No Provider-Patient Relationship Through Website
Use Visiting this website, reading its content, subscribing to the newsletter, downloading a resource, submitting a general inquiry, or participating in a general educational offering does not by itself establish a dietitian-patient relationship with Rachel Caine or Trefo Nutrition, LLC.
A clinical relationship is established only when Trefo Nutrition, LLC has agreed to provide individualized nutrition care and the appropriate intake, consent, and practice requirements have been completed.
Individual Nutrition Counseling
Individualized nutrition counseling and medical nutrition therapy are professional healthcare services and are available only where Rachel Caine, MS, RDN, LDN is legally permitted to provide those services.
Availability of general website content, workshops, courses, groups, or other educational resources in a particular location does not necessarily mean individualized clinical services are available in that jurisdiction.
Current information regarding availability of individual nutrition counseling is provided on the Trefo Nutrition, LLC Services page.
Educational Programs, Workshops, and Groups
Trefo Nutrition, LLC may offer workshops, courses, group programs, downloadable resources, community spaces, and other educational experiences.
Unless explicitly stated otherwise, these offerings are educational in nature and are not a substitute for individualized medical nutrition therapy, psychotherapy, medical treatment, or emergency care.
Participation does not guarantee any particular physical, psychological, medical, nutritional, or other outcome.
When an offering includes individualized nutrition counseling, eligibility for that portion of the offering may depend upon the participant's location and applicable professional licensing requirements.
No Guaranteed Outcomes
Individual experiences vary. Trefo Nutrition, LLC does not guarantee specific results from nutrition counseling or educational offerings. Testimonials, examples, and descriptions reflect individual experiences and should not be interpreted as promises of particular health, weight, body-image, eating, or other outcomes.
Payments, Cancellations, and Refunds
Fees, payment terms, cancellation policies, refund policies, replay access, and other conditions applicable to a particular clinical service, workshop, course, group, or digital product will be disclosed at the time of registration or purchase and/or in the applicable service agreement.
Please review the offering-specific terms before registering or purchasing. If those terms conflict with these general Terms of Use, the offering-specific terms govern that offering, subject to applicable law.
Clinical cancellation and missed-appointment policies may be governed by separate practice policies provided to individual clients.
Digital Products and Educational Materials
Unless otherwise stated, purchases of downloadable resources, recorded workshops, courses, workbooks, and other digital educational materials are for the purchaser's personal, non-commercial use only.
Unless the applicable license permits it, you may not share account access or transfer, resell, reproduce, distribute, upload, or use purchased materials to teach others without written permission from Trefo Nutrition, LLC. This restriction does not limit uses permitted by applicable law.
Intellectual Property
Unless otherwise indicated, the content on this website and in Trefo Nutrition, LLC educational offerings—including text, written materials, worksheets, workbooks, graphics, presentations, videos, program materials, branding, and original educational frameworks—is owned by or licensed to Trefo Nutrition, LLC and is protected by applicable intellectual property laws.
You may access and use materials for your own personal, non-commercial use unless otherwise stated.
Except as permitted by applicable law or an express license, you may not reproduce, republish, distribute, sell, modify, create derivative works from, or commercially use Trefo Nutrition, LLC content without prior written permission. These terms do not claim ownership of general nutrition principles, ideas, or methods that are not protected by intellectual property law.
Third-Party Links
This website may contain links to third-party websites, resources, products, or services. Trefo Nutrition, LLC is not responsible for the content, availability, security, accuracy, or privacy practices of third-party websites.
The inclusion of a link does not necessarily constitute endorsement.
Website Availability and Accuracy
Trefo Nutrition, LLC strives to provide useful and accurate information but does not warrant that all website content will always be complete, current, error-free, or continuously available.
Nutrition science, healthcare guidance, professional regulations, services, pricing, and other information may change over time.
We may update website content and change future services, programs, prices, or offerings. Changes affecting existing purchases are subject to the terms agreed to at purchase and applicable law.
Limitation of Liability
To the fullest extent permitted by applicable law, Trefo Nutrition, LLC, LLC and its owner, employees, contractors, and representatives will not be liable for losses or damages arising from reliance upon general educational website content or from the use or inability to use this website or its non-clinical educational materials.
Nothing in these Terms is intended to waive rights or obligations that cannot lawfully be waived, or to alter professional responsibilities applicable to individualized healthcare services.
Prohibited Use
You agree not to use this website or its content to:
- Violate applicable law
- Infringe intellectual property rights
- Attempt to gain unauthorized access to the website or related systems
- Disrupt or interfere with website operation
- Transmit malicious software or harmful code
- Scrape, reproduce, or systematically collect website content for unauthorized commercial use
- Misrepresent Trefo Nutrition, LLC's materials as your own
- Use Trefo Nutrition, LLC content to train, develop, or populate commercial products or services without written permission
Governing Law
These Terms are governed by applicable laws of the Commonwealth of Massachusetts and applicable federal law, without regard to conflict-of-law principles, except where another jurisdiction's law is required to apply.
Changes to These Terms
Trefo Nutrition, LLC may revise these Terms periodically. Updated Terms will be posted on this website with the applicable revision date.
Revised terms apply prospectively from the posted revision date, subject to applicable law and any existing agreements. Where required, we will provide notice or obtain agreement to material changes.
HEALTH & EDUCATIONAL DISCLAIMER
Trefo Nutrition, LLC provides both individualized nutrition services and general nutrition education. It is important to understand the distinction between them.
Blog posts, newsletters, social media content, downloadable resources, recorded materials, workshops, presentations, courses, and general group educational content are intended for education and information. They are not individualized medical nutrition therapy and should not be used as a substitute for care from a qualified healthcare professional who knows your individual medical history and circumstances.
Nutrition recommendations appropriate for one person may not be appropriate for another.
General educational content does not provide an individual diagnosis or treatment plan. This disclaimer does not limit the medical nutrition therapy provided within an established clinical relationship.
Educational content may address Intuitive Eating, eating disorders, disordered eating, body image, weight stigma, movement, gastrointestinal health, neurodivergence, mental health, medications, and chronic conditions. Discussion of these topics does not establish a clinical relationship or constitute individualized treatment.
Rachel Caine, MS, RDN, LDN provides nutrition care within the professional scope of a registered dietitian nutritionist. Trefo Nutrition, LLC does not provide psychotherapy or mental health diagnosis or treatment. Trauma-informed nutrition education and discussions of mental health are not substitutes for appropriate mental health care.
If you are currently receiving treatment for a medical condition or eating disorder, or have individual dietary restrictions or medical nutrition needs, discuss changes to your nutrition or treatment plan with the appropriate members of your healthcare team.
Nothing on this website should be interpreted as an instruction to begin, discontinue, or change a medication, medical treatment, or prescribed nutrition intervention.
EMERGENCY DISCLAIMER
Trefo Nutrition, LLC's website, email, contact forms, courses, community spaces, and client portal should not be used for emergency medical or mental health situations.
If you are experiencing a medical or mental health emergency or believe you or another person may be in immediate danger, contact 911 or the appropriate emergency service in your location.
HIPAA NOTICE OF PRIVACY PRACTICES
Where HIPAA applies to our clinical services, our separate Notice of Privacy Practices explains how protected health information may be used and disclosed and describes your rights regarding that information.
View HIPAA Notice of Privacy Practices
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